FAQs
Where are you based?
We are happily based in Long Island, New York - the bagel capital of the US of A.
How does shipping work?
Trendlush partners with local merchants and artisans to provide you with the best prices and most interesting products.
This means we ship via our partnerships with USPS, Fedex, UPS, and DHL.
Your items may take up to 2 weeks to arrive but generally take about 7 days (if shipped from the US.)
Otherwise, delivery make take 3-4 weeks, and this will be clearly stated on the product page.
Why hasn't my tracking hasn't updated?
Tracking may take up to 5 days to start updating - this is completely normal so don't worry!
What if I need to return something?
No problem! Send us an email and we'll get back to you ASAP with instructions to guide you through the process.
How can I pay?
We accept all major credit cards (VISA / MasterCard / AMERICAN EXPRESS / Diner's Club), debit cards, PayPal, Google Pay, Apple Pay, and Amazon Pay.
How secure is shopping? Is my data protected?
Your data is handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software.
The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party.
We never see your actual financial data as it is handled by a secure company that processes billions of dollars every year (Shopify.)
How do we contact you with press inquiries?
Send as an email to this address and we'll get back to you as soon as we can.
